Our Process

Step 1


Client Contracts Rep-Lite for Custom Support Program

Meetings are conducted with HR, Sales & Training to define your needs

Step 2

Client defines paramaters of coverage

Determine locations covered and number of reps needed

Step 3

Rep-Lite / Client defines hospital targets

Determine which facilities our reps will service

Step 4


Rep-Lite builds out custom program structure

Define strategies for improving efficiency & quality

Step 5

Rep-Lite hires sales / support representative

Source, interview, complete background check / drug screen & initial onboarding

Step 6


Client begins training process for new rep

Train new rep on your products, support expectations, goals, strategies & culture

Step 7

Rep is introduced to hospital staff

Facilitate a meeting with your hospital contacts

Step 8

Rep goes through hospital orientation

Rep-Lite ensures credentialing is up-to-date & hospital orients as needed

Step 9

Rep is incorporated into OR team

Rep begins SOP with your client's team

Step 10

Rep is aligned with client's management team

Your management receives performance reports & offers ongoing training/feedback

Frequently Asked Questions

Though we know what we do is actually fairly simple, it’s so innovative—so groundbreaking and revolutionary—it’s bound to maybe confuse a few. If you don't find the answers you're looking for in our FAQs below or our interview video with Outcomes Rocket's Saul Marquez, we'd be delighted to hear from you and provide clarity that may just revolutionize your business.

General Questions

Do Rep-Lite employees carry multiple lines like distributors?

No, we don’t. Rep-Lite employees focus not only on their product, but also on the strategic initiatives that the client has specified are necessary to move them forward in their space. They’re solely focused on your portfolio.

What's the typical length of a Rep-Lite agreement?

We’re fortunate to have clients who have been with us for years, but our agreements are based on your needs and strategies. Since we strive for efficiency in everything we do, we typically we begin with a 36-month agreement to avoid having to go through contract re-negotiations every year. However, we make our agreements fluid because many clients will add additional Rep-Lite folks as their business continues to evolve, which is as simple as a one-page addendum. Our minimum term is 12 months.

What kind of savings can you provide us?

Our data proves that we’re able to save our clients between 20 and 70%. While this is a very broad range, numerous factors play into this, primarily the type of position and geography/cost of living.  We understand that without seeing the phenomenal savings we’re able to provide, you can’t fully grasp the value of our unprecedented offerings. That’s why we offer free consultations to plug in your numbers and give you a realistic ballpark figure of the savings we can bring you. Beyond the savings, though, we also prioritize improving the quality of service offered, which brings additional immeasurable benefits in the form of client acquisition and retention.

How does Rep-Lite protect companies from competitive scenarios?

This is a great question that we get almost every time we interact with someone. We adopt whatever policies our cilent already has in place. So, if there’s a non-compete or some permanent agreement that protects their direct hires, we mimick that at Rep-Lite.

Also, our business is people. We’re very protective of our clients and our people. We want to make sure our people and clients have success, or we’re not providing value. It’s critically important that we protect our clients every step of the way.

What is the typical profile for a Rep-Lite employee?

This varies greatly. If you take the majority, it’s probably someone with a tenure of 1-5 years in the medical device field. Our employees really want to continue their education and grow, always seeking to be subject matter experts in their field. Character and integrity is of ultimate priority to us and is something we will not sacrifice on, regardless of skill level. In our screening, we look for candidates with strict moral standards. We also use personality profiles to ensure our employees match the unique needs and culture of each client.

What if I want to hire my Rep-Lite employee?

That’s what we’re here for! Our ultimate goal and value proposition is to provide you with employees that serve your needs and fit your culture so well that you hire them directly. Consider your partnership with us as de-risking your hires, or a “try before you buy” approach. Our clients appreciate seeing how our employees work with their clients and employees, grasp technology and add value before they commit to hiring. One of the greatest benefits we offer our employees is a great career path beyond Rep-Lite.

Another benefit of our model is that if you lose a direct hire, you already have a trained replacement in place through Rep-Lite to fill that position, and other reps are available to replace the Rep-Lite rep that you hire. Think of us like the minor league team being available to fill major league vacancies. 

Have a Different Question?

Email: info@rep-lite.com

Call: 1-404-721-0609

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Better Healthcare is Our Mission



1815 Satelitte Blvd. Ste 105 Duluth, GA 30097